Last updated: September 2026
1. Introduction
This Privacy Policy explains how Need A Witness UK (“we”, “our”, “the Service”) collects,
uses, stores, and protects your personal information. By using our website or booking a
witness, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following information:
- Account Information: Name, email address, phone number, location.
- Booking Information: Ceremony date, time, venue/location, postcode, witness requirements, dress-code preference, notes, and other information you provide for the booking.
- Witness Information: Team names, partner names, availability, profile details.
- Payment Information: Processed securely by our payment provider; we do not store full card details ourselves.
- Technical Data: IP address, browser type, device information where collected by the website or services we use.
3. How We Use Your Information
We use your information to:
- Provide and manage witness bookings
- Match customers with available witnesses
- Communicate booking updates, confirmations, payment information, and reminders
- Calculate or confirm travel requirements and booking charges
- Improve our platform and user experience
- Maintain safety, security, and fraud prevention
4. Legal Basis for Processing (UK GDPR)
Depending on the circumstances, we may process your data under the following lawful bases:
- Contract: To provide or take steps to provide the service you request.
- Consent: Where we specifically ask for and rely on your consent.
- Legitimate Interests: Where appropriate for operating, securing, and improving the service, balanced against your rights and interests.
- Legal Obligation: Where processing is required by law.
5. How We Store & Protect Your Data
We use third-party technology and service providers to operate the platform and store relevant information.
We take reasonable technical and organisational measures designed to protect personal information against
unauthorised access, loss, misuse, or disclosure.
6. Sharing Your Information
We do not sell your personal data. We may share information where necessary with:
- Assigned Witnesses: Information reasonably required for them to attend and fulfil your booking.
- Customers: Relevant information where necessary for an accepted witness booking.
- Payment Providers: Information required to process payments securely.
- Technology and Service Providers: Where necessary to operate, host, secure, or communicate through the service.
- Legal Authorities: Where disclosure is required by law or legally necessary.
7. Cookies & Tracking
We may use cookies or similar technologies where necessary for website functionality, security,
preferences, or analytics. Please see our Cookies Policy for further information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was
collected, including providing the service, maintaining appropriate business records, resolving disputes,
and complying with legal obligations.
9. Your Rights (UK GDPR)
Depending on the circumstances, your data-protection rights may include the right to:
- request access to your personal data
- request correction of inaccurate personal data
- request erasure of personal data in certain circumstances
- object to or request restriction of certain processing
- request data portability where applicable
- withdraw consent where processing relies on consent
To exercise your rights, contact us at support@needawitness.uk.
10. Third-Party Services
We use third-party services to help operate the website, manage bookings, communications, data storage,
and payments. Those providers process information according to their own terms and privacy policies where applicable.
11. Children’s Privacy
Our booking service is intended for adults. We do not knowingly collect personal information from children
for the purpose of providing wedding witness bookings.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page
with the updated date shown above.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us at:
support@needawitness.uk